Frequently Asked Questions (FAQ) – Petsina

Shipping & Orders

1. Do you offer international shipping?
Yes, we proudly offer international shipping to ensure pet lovers worldwide can enjoy our products. Shipping rates and delivery times vary by location and will be calculated at checkout.

2. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to check your order’s status on our website or the carrier’s tracking page.

3. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout.

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Products & Safety

4. Are your products safe for all pets?
Yes! We carefully select and test our products to ensure they are made from pet-safe materials. However, we always recommend supervising your pet when introducing a new item and checking for any specific size or safety guidelines in the product description.

5. Can I suggest new products for your store?
Absolutely! We love hearing from our customers. If you have a product suggestion, feel free to reach out to us at petsina35@gmail.com or through our contact page. Your input helps us improve our selection and better serve pet owners.

6. What distinguishes Petsina’s offerings from other pet stores?
Petsina is more than just a pet store—we focus on innovative and cozy products that enhance your pet’s well-being while making life easier for pet owners. From unique gadgets to functional accessories, our carefully curated collection ensures quality, comfort, and convenience. Plus, we’re always offering great deals and promotions to make shopping for your furry friend more affordable!